Patients & Visitors
Appointments
If you have an outpatient appointment scheduled at Alliance HealthCare System’s main campus or one of our clinics, please:
• Arrive 15 minutes ahead of your scheduled appointment time
• Remember to bring your insurance cards with you
Payment information
Patient rights during care
Visitors
Visitors are encouraged to enter through the hospital entrance. Facility doors are locked at 8 p.m. Visitors may access the building after that time through the entrance to the Emergency Department. Visitors may be asked to provide identification.
Visiting Guidelines
• Visitors must be in good health, i.e., no colds, flu, communicable diseases.
• Visitors should wash their hands before seeing patients.
• Check for infection control/isolation signs on the patient’s door.
• Keep visits short; patients need rest.
• Try to remain quiet. Again, patients require rest.
• Ensure patient privacy. Leave the room during examinations, treatments, and consultations with health care staff.
• Avoid wearing strong perfumes or fragrances.
• Closely supervise children who are visiting.
• Use public restrooms rather than the patient’s bathroom.
• Our facilities are tobacco-free. Please refrain from using any tobacco products while on our campus.
• We offer a latex-safe environment to protect individuals with latex allergies. Please use mylar balloons as a safe alternative for gifts, celebrations, etc.
General Care Areas
To allow for patient care needs, visitors in any area may be asked by physicians, nurses, or other staff to leave the room. They will inform the visitor when they can return.
ICU/Critical Care
Immediate family only is recommended. Visitation may be at the discretion of the nurse. Generally, visitation is limited to no more than two people at one time.
662-252-1222